There is a lot of talk these days about the impact of Airbnb and OTAs on hotels. But what about internal disruptors that affect the booking engine of the hotel?  I’m referring to the meetings, activities, and even behaviors that keep the sales team away from securing business for the hotel. Don’t get me wrong; …

Believe it or not, Sunday, April 30 is National Honesty Day.  On first reading, it probably sounds crazy, as in, “there is a day for everything!” However, on further reading of the original intent of the day, it’s actually quite significant, and something to consider incorporating as a core value.  Honesty Day was created in …